We are currently only accepting orders online. We do not have a physical retail presence at this time. Currently we are at a 7-10 Business Day lead time. Often sooner, but with orders which include any engraving or assembly, it may take a minute. All email notifications with tracking are live. USPS, FEDEX, and UPS pick up from our facility at least once per day. That being said, if you have a tracking # for your order, the package has been picked up by the carrier by 5P.M. CST. All carriers are lacking with their usual scan rates. Even without an updated scan in Kansas City, packages with a tracking # are received by the carrier and in route to your location.